Support
What's changed
What we have added and changed in reservie, newest first. Announcements you saw in the admin land here afterwards, so there is somewhere to look them up.
Email marketing consent
Ask customers at checkout if they’d like your emails, and get a list of everyone who said yes.
A tick box at checkout
Switch on Ask for email marketing consent at checkout in Checkout Settings, and customers see a tick box under your terms: “Send me news, offers and updates by email.” It’s off until you turn it on. Customers can untick it the next time they book, and switching the setting off keeps the choices already made.
Marketing Opt-ins report
A new Customer Reports tab lists every customer who has opted in, with their name and email address. Export it as a CSV and import it into Mailchimp, Constant Contact, Loops or whichever email tool you use. It doesn’t sync automatically, so re-export it whenever you want your list up to date.
Schedule Looks and class pictures
Five ways to arrange your timetable, and a picture on each class.
Choose how your schedule looks
Your timetable can now be arranged in one of five ways: Columns, Agenda, Gallery, Diary or Cards. Pick a tile in the schedule editor and save. It changes appearance only, and it applies everywhere that schedule appears, including your landing page. Doing nothing keeps what you have.
A picture on a class
Classes and appointment services can have a photograph, added in the editor under Picture. It banners the class’s own booking page and fills its information panel, and the Gallery Look puts it beside the class in the list. One picture serves them all, with two sliders to choose what each crop keeps.
Landing pages, web addresses and short links
A page of your own to send people to, and addresses worth sharing for everything on it.
Landing page
Every studio now has a page of its own. Add your name, a few words about your classes, a photograph and your timetable, and you have a single address to send anyone who asks where to book. It takes a couple of minutes, and nothing is public until you publish it.
Your own web addresses
Every class, pass, subscription and schedule now has a readable web address made from its name, so a link says what it is before anyone clicks it. Change it under Get code if you want something shorter or clearer.
Short links
Anything you share from reservie now has a short address as well as the long one. Six characters after rsvi.uk, so it fits in a text message or an Instagram bio and someone can type it off a poster. Each one counts how many times it has been opened.
Something not working as you expected?
Get in touch and a real person will come back to you.