What are physical resources?
Physical resources represent the rooms and equipment required to deliver your appointment services. For example, if you run a massage practice, you might have “Therapy Room 1” and “Therapy Room 2” as resources. If you run a physiotherapy clinic, you might track treatment beds as equipment.
Resources are optional. If your facilitators do not need a specific room or piece of equipment to deliver their services, you can skip this step entirely.
Viewing resources
Navigate to Services > Appointments and click the Manage tab. The Physical Resources section is at the top of the page.
Each resource card shows:
- The resource name
- The type (Room or Equipment)
- The capacity (maximum number of concurrent bookings)
Adding a resource
- Click Add Resource.
- Fill in the form:
| Field | Description |
|---|---|
| Name | A descriptive name for the resource (e.g. “Therapy Room 1”) |
| Type | Choose Room or Equipment |
| Capacity | The maximum number of concurrent bookings this resource can support. For a private therapy room this would typically be 1. |
| Description | An optional description for your own reference |
- Click Create to save.
Editing and deleting resources
Each resource card has Edit and Delete buttons:
- Edit — opens the resource form with the current values pre-filled so you can update any field.
- Delete — permanently removes the resource. You will not be able to delete a resource that is currently assigned to a facilitator schedule.
How resources are used
When you create a facilitator schedule, you can optionally assign a physical resource to the schedule block. This ensures the system does not double-book the same room or piece of equipment.
For example, if “Therapy Room 1” has a capacity of 1, the system will prevent two facilitators from being booked into the same room at overlapping times.